If you are attending an event that uses WHIP as a tracking system, you can follow these simple steps to register for the event via smartphone, using the WHIP LIVE app
Access Live Tracking of an event
By following these simple steps, you can allow the organizers to monitor you during your race, and the audience to follow and cheer you on.
1. Download the app
Search for WHIP LIVE inside the App Store or Play Store and download it to your phone
2. Open the link or search for the name of the event.
If you are participating in an event that uses our Live Tracking, you will receive a link to access it through the app about a week before the race. If you cannot find the link or QR code to access the event you can still look for it within the app by going to the "Explore" section and searching for the name of the event on the search bar
3. Fill in the required fields
Once you find the event, fill in the required fields to access Live Tracking. You may be prompted to enter an access code, if so check that you have received the email from the organizers and enter the code there, your first name, last name, phone number and race number (if any).
Finally, give the app all the required access, such as location and notifications, so that the app keeps track of your location even when it is closed and the organizers can communicate with you during the event.
By following these steps, you will be able to access Live Tracking of the event and monitor your performance in real time. Don't miss the opportunity to improve your experience during the competition and stay up-to-date on the performance of other participants. Have fun!
Frequently Asked Questions.
Once I register for the event, do I have to open the app again to be tracked by the organizers?
NO! Once you sign up for the event you will be visible to organizers even without activating the app before you leave.
Can I see the event routes?
If made available by the organizer, you will be able to view the event routes inside the app.
How much battery power does Live Tracking consume?
On the latest generation smartphones the battery consumption is almost imperceptible, while on older devices it is around 5% per hour of extra consumption
N.B If you use WHIP to navigate or track with the app on, battery consumption will obviously be higher.
Still can't get access?
Live Tracking Events
Through the smartphone of each participant and staff member, the organization can monitor the rides, the track covered, the riding times and the speed along the route. To ensure an all-rounded safety, there's a live status update for every single participant and a global overview. Under request we also provide public Live Tracking overviews for the event to be followed live from a remote audience.
The battery consumption when the Live Tracking is in use is very limited and the impact on battery consumption is about 5-8% more than the normal phone consumption without Live Tracking enabled. When combining it with Navigation or manual Tracking mode the consumption is obviously higher and so we suggest using a power bank for this.
With WHIP LIVE you can navigate and download the official event tracks* or upload your own GPX files to follow the track and get turn-by-turn instructions at every intersection on roads and trails.
Not all the events release their tracks officially
If you are unable to sign up by clicking on the "sign up for live tracking" button follow the steps below.
If you have an iOS device click here. If you have an Android device click here and download the app.
Register or login if you already have an account.
Click on the "Profile" tab at the bottom and select "settings" at the top right.
Click on "Join an event" and enter the event code (if you do not have the event code send us an email here [email protected])
Find out how to use our Live Tracking service at your event as well. Discover more
As you may have already experienced when using apps that access your location in the background, Android's automatic closing of background apps is a recurring issue.
To prevent WHIP LIVE from closing during Live Tracking, you will be guided during the event registration process through the necessary steps to avoid this problem.
Depending on your device version, WHIP will prompt you to complete two optional steps, which we strongly recommend:
Remove the app from battery-optimized apps
Set the app to manual management (to allow auto-launch)
You can consult the specific issues of your device regarding background tracking here: https://dontkillmyapp.com/
